customer service and policies header

Pricing Policy

  • Prices and items are subject to change without notice. Paperworks reserves the right to limit quantities and is not responsible for, and will not honor, printing or typographical errors. In some instances, products may be temporarily out of stock or discontinued.

Delivery Information

  • Paperworks offers Free Next Business Day Delivery on orders placed by 5:00 p.m. EST within our trade area. Orders outside our trade area are shipped via the most efficient means.
  • Deliveries will be made between 8:00 a.m. and 5:00 p.m., Monday through Friday.
  • Orders placed on weekends and after 5:00 p.m. EST on Friday will be processed the following business day.
  • Any backordered items will be shipped automatically.

Credit Cards & Taxes

  • For your convenience, Paperworks accepts Visa, MasterCard, American Express and Discover.
  • Paperworks secure server encrypts all payment information including your user name, password, credit card number and expiration date that you transmit to us while using our web site. The encryption process takes all personal information which is converted into code that is securely transmitted over the Internet.
  • Sales tax will be charged where applicable.
  • For information on becoming a Paperworks tax exempt customer, please call (513) 769-3636.

Satisfaction Guarantee (Returns/Exchanges)

  • If for any reason you are not satisfied with your purchase simply return it in the original packaging (together with all accessories and manuals) with your original invoice within 30 days of the date of purchase. Paperworks will replace the item, or refund your money.
  • Not-Listed special order merchandise, seasonal merchandise, discontinued merchandise and special promotional items not normally stocked by us are not returnable except in case of our error.
  • Call (513) 769-3636 to arrange a return or exchange or complete this form for on-line returns.

Privacy

All information transmitted to us while visiting our web site is secured. This includes your user name, password, credit card number and expiration date. Paperworks uses an encryption process that converts all personal information into code prior to transmitting on the Internet. The Paperworks Inc. does not distribute any information you have supplied to us for registration on our site to outside parties.

Disclaimer of Warranty

The Paperworks, Inc., Internet Site features a variety of products manufactured by various different entities. In addition to any warranty offered by the manufacturer of the products, The Paperworks, Inc. will accept return of any product purchased from it in accordance with the return policy set forth elsewhere in this Internet Site. The Paperworks, Inc. makes no further representation, express or implied, regarding any product featured in this Internet Site. The Paperworks, Inc. expressly disclaim any implied warranties of merchantability or fitness for a particular purpose. Furthermore, The Paperworks, Inc. shall not be liable for any direct, indirect or consequential damages (including, but not limited to, damages for lost revenue, lost profits, business interruption, and the like) arising from the use of or related to any product purchased from this Internet Site.

The Paperworks, Inc. shall not be liable for any direct, indirect or consequential damages (including, but not limited to, damages for lost revenue, lost profits, business interruption, lost information or data, computer interruption, and the like) arising from or related to the use of or inability to use this Internet Site. The Paperworks, Inc. expressly disclaim any implied warranties of merchantability and fitness for a particular purpose.

It is a violation of Federal and international law to use this Internet Site in any manner other than as presented herein. It is illegal to copy, photograph, transcribe, reproduce or otherwise record in any manner this Internet Site, or any part thereof, without the prior written consent of The Paperworks, Inc. This Internet Site contains copyrighted software and other proprietary material which may not be decompiled, reverse engineered, disassembled or otherwise reproduced in whole or in part.


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